1.) Personal training sessions and packages are non-refundable and non-transferable to other Ballard Health Club services.
2.) 24-Hour Cancellation Policy: Sessions cancelled with less than 24 hours' notice will be charged at the full session rate. You may cancel your session by directly contacting your personal trainer or calling the front desk during regular business hours.
3.) Personal training sessions and packages will expire at a rate of 1 session per week, plus a 4 week grace period, from the date of the first session. (example: 8 session packages expire 12 weeks from sale date)
4.) In the event your personal trainer is not able to service your session(s), BHC will assign a replacement certified personal trainer to you.
5.) If you are not satisfied with your personal trainer, you may request to work with a different trainer and one will be assigned to you.
6.) Payment Plans: If electing to purchase a personal training package using a payment plan, all payments under this contract will be automatically billed on a monthly basis, starting from the sale date, and will continue on a monthly cycle until the contract is paid in full.