ONLINE Class INSTRUCTIONS

Set your email account so that messages from "hello@fitgrid.com" always arrive in your inbox, and are never marked as spam. Here's a guide for how to do this in several popular email domains.

STEP 1 - SIGN UP for a class

  • View our class schedule online here. The schedule will show the classes available for the next several days. Click "Sign Up" beside the class you plan to attend and you will then be prompted to sign in to your BHC MindBody account (all members have an account). Be sure it is labeled as an “Online” class versus an In-Studio class. It is recommended sign up well in advance of your class time. If you sign up for a class and are not able to attend later, no worries, with online classes we do not have to worry about reserving a physical spot in a studio for you.

    • To check your BHC MindBody account and to test logging on, click here.  Once you log on,  ensure that your email address is correct, and that you’ve opted in to receive emails from us. To sign into your MINDBODY account, use the email address associated with BHC. If you have forgotten your password, click "Need new password?" instead of creating a new account.

You will receive a confirmation email from FitGrid soon after.

STEP 2 - ATTEND your class

  • Once you are within 60 minutes of the scheduled start time for the class, you will receive another email from FitGrid with a unique link to access the live stream. Not seeing the email? Search your spam and promotions folders. Look for subject lines containing the phrase "live-stream link".

  • Make sure you are in a place with a good internet connection–otherwise, the stream may skip!

  • Click your unique link a few minutes before class is scheduled to start.

  • If you have the Zoom application on your device already, you’ll join immediately.

  • If you do not have the Zoom application on your device, you’ll be prompted to download it.

That is all there is to it! Thank you for staying active and being a part of the BHC community. Looking forward to seeing you in (online) class! 

If you have any questions or trouble with this process, please email info@ballardhealthclub.com